Returns

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We are happy to offer a full refund on all items returned to us within 14 days of the delivery date. Please note all items must be unworn, labels attached and in their original packaging. The Returns docket must be filled out and included in the packaging. Any soiled garments (tan, make up, deod0rant, drinks, bodily fluids etc) will be returned to the customer without a refund.  It is the responsibility of the customer to ensure that the item is delivered to us so we would recommend keeping the tracking number of the item until we have received it. If an item is faulty we must be notified on receipt of item. Please allow up to 10 working days for a refund to be processed. Returns must be posted back to Charme Boutique, Newmarket, Co. Cork.

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Christmas Returns Policy

Our refund policy has been extended for the christmas period. All items bought from 1st December can be refunded until 4th January 2021.